Sometimes get error about user when loading pages in infinity portal, need just to refresh the page

Incident Report for Dome9 Security

Resolved

This incident has been resolved.

Posted Dec 07, 2023 - 08:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 07, 2023 - 08:46 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 07, 2023 - 08:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 07, 2023 - 08:05 UTC

Investigating

We are currently investigating this issue.

Posted Dec 07, 2023 - 05:05 UTC

This incident affected: CloudGuard Native AP Region (Web Console), CloudGuard Native Canada Region (Web Console), and CloudGuard Native US Region (Dome9 Web Console).