Log.ic alerts - Some alerts were not triggered

Incident Report for Dome9 Security

Resolved

This incident has been resolved.
Posted Sep 25, 2019 - 22:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2019 - 20:02 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 25, 2019 - 18:56 UTC

Identified

We have identified the issue and we are working on a fix.
Posted Sep 25, 2019 - 16:35 UTC

Investigating

We are currently investigating a number of Log.ic alerts which were not triggered.
Some of the alerts triggered successfully.
Posted Sep 25, 2019 - 15:45 UTC
This incident affected: CloudGuard Native US Region (Intelligence).